What is your shipping policy?
You can view our detailed shipping policy here.
What is you return policy?
You can view our detailed return policy here.
How much is the delivery?
We offer Free US Shipping on all orders and Free Canada shipping on orders over $150 value.
What if my item arrives damaged?
If your piece arrives damaged, please contact us immediately within 24 hours of receiving your package.
Sadly, we can not take the responsibility for lost or stolen packages - replacements or refunds will not be provided.
Can I customize my order?
Yes, we can customize your order to the best of our ability. Please contact firstname.lastname@example.org with the subject “Customization” for specific inquiries.
Where is your jewelry made?
We work with USA based manufactures located in Boston, New York, and Los Angeles.
What metals do you use in your jewelry?
We only use solid 14k and 18 gold (not plated or filled). Some of our pieces are available in Platinum as well.
How should I care for my jewelry?
Since our jewelry is made with solid 14k and 18k gold, it only requires periodic cleaning, once every 2-3 weeks, and will not tarnish or corrode. Avoid exposing gold jewelry to bleach, which will quickly cause gold to discolor and possibly damage. Rare chemical reactions can occur with lotions, oil, perfume, etc.
Emeralds, sapphires and other precious and semi-precious stones should be handled with extra care.